Grocery Outlet for $.59 to go in my chicken/veggie/rice dish.
When I opened the can, this is what I saw: 1 green bean,
10 each of corn and peas and the rest carrots and potatoes.
Now I realize that I only paid $.59 for an "off" brand, but I
expected better. Fortunately there was a website/email for
customer satisfactions comments. The product is actually
manufactured by Seneca (which is not an "off" brand). I
emailed explaining how disappointed I was in the product and
received an apologetic email with the promise to forward my
complaint to the Quality Control department.
Today in the mail I received an apologetic letter with a $5
reimbursement check for my "unsatisfactory product" - how
awesome is that?!? So, it actually can pay to politely complain!
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